Privacy Policy

gaako Co., Ltd. (hereafter, “the Company”) believes that customer trust takes top priority and has accordingly established a policy concerning the handling of personal information (hereafter, “this Privacy Policy”), and strives to appropriately manage and use the valuable personal information which customers have entrusted to us.

Definition of Personal Information

Personal information is as defined in Article 2 (1) of the Act on the Protection of Personal Information, that is, information relating to a living individual, meaning those containing a name, date of birth, or other descriptions, etc. whereby a specific individual can be identified (including those which can be readily collated with other information and thereby identify a specific individual).

Purpose and Use of Information Collection

The Company uses customer personal information for the following purposes.

  1. To provide the Company’s services.
  2. To respond to inquiries and provide information on the Company’s services, etc.
  3. To provide information on the Company’s products and services, etc.
  4. To respond to acts in violation of the Company’s agreements and policies, etc. (hereafter, “Agreements, etc.”) concerning the Company’s services.
  5. To provide notification of changes, etc. to Agreements, etc. concerning the Company’s services.
  6. To improve the Company’s services and for use in the development of new services, etc.
  7. To create statistical data concerning the Company’s services which has been processed to make it impossible to identify specific individuals.
  8. For other purposes concomitant to the above purposes of use.

Types of Information Collected

Name, address, postal code, telephone number, fax number, email address, place of work, date of birth, and other descriptions, etc. whereby a specific individual can be identified. In addition, in connection with services offered by the Company, the Company may provide necessary information and may gather necessary information via other means.

Personal Information Collection Methods

Personal information is primarily gathered via entry forms on the Company’s website. In addition, customer personal information is gathered in the performance of business operations and also through opportunities such as seminar application reception, advance contact, and seminar information provision.

Management of Information

Appropriate measures are taken to ensure that personal information is accurate and up to date. In addition, measures considered necessary are taken to prevent the occurrence of issues such as unauthorized access of personal information.

Provision of Information

Excluding the situations below, the Company does not provide personal information to outside parties.

  1. When permission has been received from the customer.
  2. When deemed necessary by law.
  3. When necessary for the benefit of the customer or society.
  4. When personal data is handed over as part of the transfer of business operations due to a business transfer or company split-up, etc.
  5. When subcontracting a portion of operations based on a contract which specifies a duty of confidentiality.
  6. When the provision of personal information is otherwise required due to laws concerning personal information protection and other laws and ordinances.

Information Disclosure and Revision

In the event a customer requests that information personally concerning themselves be disclosed or revised, said information will be disclosed or amended after confirming the identity of the customer. However, this does not apply in situations where the Company does not bear a duty of disclosure according to laws concerning personal information protection and other laws and ordinances.

Use of Cookies and Other Technologies

Cookies and similar technologies may be used in the Company’s services. These technologies are used by the Company to understand the usage of the Company’s services and to contribute to service improvement. Users who wish to circumvent cookies may do so by changing the settings of their web browser and disabling cookies. Disabling cookies, however, may make it impossible to use some features of Company services.

Complaint and Contact System

To contact us regarding our personal information protection policies, please send an email to